Work Order Mp Privacy Policy
Effective September 24, 2026. This policy explains Minphuin LLC’s Work Order Mp app for customers, landlords, property managers and invited tenants.
Information we use
We process account names, email addresses, phone numbers, linked property addresses, repair requests, selected photos, messages, visit availability and entry instructions. Landlord and manager accounts can access invoices, balances, payment methods and service payment history. We associate account identifiers and optional push notification tokens with your account. Our hosting systems may retain technical access and security logs.
Why we use it
We use this information to authenticate you, connect you to the correct property, coordinate maintenance, communicate about requests, provide invoices and payments, prevent abuse and support your account. Work Order Mp does not include advertising or third-party advertising tracking.
Who can see it
Minphuin staff and authorized property participants see information needed for their role. Tenants cannot view landlord invoices. Private conversations are available to their participants; reported content is available to authorized staff for safety review. Uploaded photos are reviewed by staff before they are shared with other app users.
Our hosting provider processes the information used by the service. Apple processes push notifications if you enable them. Square processes hosted checkout when available; payment records are returned to Minphuin for invoice reconciliation. Do not place payment card numbers, passwords or unnecessary sensitive information in messages, photos or entry instructions.
Permissions and choices
Photos are selected through Apple’s system photo picker. The app does not request your device’s location, contacts or microphone. You can manage notification preferences in the app and revoke notifications in iPhone Settings. Account settings allow you to update your contact information, block contacts and start account deletion.
Account deletion and retention
Open Account → Delete Account, verify your password or setup PIN and confirm. App access ends immediately. The account and personal app data are scheduled for deletion within seven days; we send a completion email. This includes personal profile information, preferences, messages you authored and uploaded maintenance photos.
Deletion does not cancel a tenancy, maintenance contract or outstanding payment. We retain invoice, payment and service records only as needed for accounting, tax, contract, dispute or other legal obligations, with access limited to authorized business users. Required retention depends on the record and applicable obligations. We review retained records and remove or anonymize information when the retention purpose ends. Copies in restricted backups remain until their normal rotation and are not used to restore deleted app access. Contact us for information about records that must be retained for your account.
Security and contact
The app communicates using HTTPS and stores its sign-in token in the iPhone Keychain. We restrict property and financial information by account role. To ask about privacy, retention, correction or deletion, contact Minphuin using the details below.